Delivery Policy
Last updated: 12/19/2025
This Delivery Policy explains how digital products are delivered on Softkeys, accessible at https://softkeys.top.
1. Type of Delivery
Softkeys sells digital software licenses and downloadable digital products only.
- No physical products are shipped
- No postal or courier delivery is involved
2. Delivery Method
Digital products are delivered through one or more of the following methods:
- Email delivery to the address provided at checkout
- Download link or license key provided electronically
Please ensure your email address is correct when placing an order.
3. Delivery Time
- Most digital products are delivered instantly or within a short time after payment confirmation
- In some cases, delivery may take up to 24 hours
- Delays may occur due to payment verification or technical issues
Softkeys is not responsible for delays caused by incorrect customer information.
4. Order Confirmation
After successful payment, you will receive:
- An order confirmation email
- Delivery details (download link or license key)
If you do not receive your product within the stated time, please contact us.
5. Failed or Missing Delivery
If you experience delivery issues:
- Check your spam or junk email folder
- Verify the email address used during checkout
- Contact our support team within 24 hours of purchase
We will investigate and resolve the issue as quickly as possible.
6. Delivery Errors
In the event of:
- Invalid license key
- Broken download link
Softkeys will provide a replacement or corrected delivery at no additional cost.
7. Customer Responsibility
Customers are responsible for:
- Providing accurate contact information
- Ensuring system compatibility before purchase
- Downloading and storing delivered digital products securely
8. Contact Information
For delivery-related questions or support, contact us:
Email: [email protected]
Website: https://softkeys.top